Privacy Policy

Privacy Policy for Talent Bridge Solutions TT

Talent Bridge Solutions TT ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect the information you provide when you use our services, including career coaching, resume writing, mock interviews, and HR consultancy for startups.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you interact with Talent Bridge Solutions TT, you may provide us with personal information, including but not limited to:

Contact Information: Name, email address, phone number, mailing address.
Professional Information: Resume/CV details, work history, educational background, skills, career aspirations, interview notes, performance feedback, and other information relevant to career coaching, resume writing, and mock interview services.
Payment Information: Billing address and payment details (processed securely by third-party payment processors; we do not store full credit card numbers).
Communication Content: Information you provide in your communications with us, such as emails, chat messages, or consultation notes.
HR Consultancy Specific Data: For our HR consultancy clients (startups), this may include employee data (names, roles, compensation, performance, contact details) as necessary for the provision of HR services, always handled in accordance with specific service agreements.

1.2. Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage patterns, such as:

Log Data: Your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
Cookies and Tracking Technologies: We may use cookies and similar technologies (e.g., web beacons, pixels) to collect information about your browsing behavior, remember your preferences, and improve your user experience. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To Provide and Manage Services:
- Delivering personalized career coaching sessions.
- Creating and refining resumes, CVs, and cover letters.
- Conducting mock interviews and providing feedback.
- Providing HR consultancy services to startups, including policy development, recruitment support, and talent management.
- Processing payments and managing your account.
To Communicate With You:
- Responding to your inquiries and requests.
- Sending service-related updates, confirmations, and reminders.
- Providing information about our services, promotions, or events (you can opt-out of marketing communications).
For Internal Operations:
- Analyzing website usage and trends to improve our services and website functionality.
- Troubleshooting technical issues and ensuring the security of our systems.
- Maintaining internal records and for administrative purposes.
For Legal Compliance:
- Complying with applicable laws, regulations, and legal processes.
- Protecting our rights, privacy, safety, or property, and that of our clients and the public.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and providing our services (e.g., website hosting, payment processing, email delivery, analytics, CRM systems). These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
With Your Consent: For specific services, such as sharing your resume with a potential employer, we will only do so with your explicit consent.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
Business Transfers: In the event of a merger, acquisition, sale of assets, or other business transaction, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website of any such change in ownership or control of your personal information.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal information is no longer needed, we will securely delete or anonymize it.

6. Your Rights

You have certain rights regarding your personal information, subject to applicable laws:

Access: You have the right to request access to the personal information we hold about you.
Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations.
Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails you receive or by contacting us directly.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically.